Your Mental Health Matters and So Do You
Life can feel overwhelming. Maybe you're struggling with anxiety that won't let up, depression that makes even small tasks feel impossible, or relationship challenges that leave you feeling stuck. Perhaps you're dealing with trauma, grief, or life transitions that have thrown everything off balance. You might feel like you're barely keeping it together or like you're the only one who feels this way.
You're not alone. Support is here, and you don’t have to face it by yourself.
At Ibis Healthcare, we provide compassionate outpatient mental health services that meet you exactly where you are. Whether you're seeking therapy for the first time or returning to treatment after a break, our experienced team is here to support your journey toward wellness. We believe that asking for help is a sign of strength, not weakness. Everyone deserves access to quality mental health care, regardless of their ability to pay.
You deserve to feel better. We're here to help you get there.
Comprehensive Mental Health Services
Crisis Support
Mental health crises do not wait for traditional business hours. When you're in crisis, immediate help is available.
Available 24 hours a day, 7 days a week for walk-ins and assessments. No appointment necessary. Location: Seminole Heights
Adult Emergency Mental Health Services
Phone: 813-272-2958
Children’s Emergency Mental Health Services
Phone: 813-272-2882
Mobile Crisis Response Teams: If you're unable to come to us, we can come to you.
Our Mobile Crisis Response Teams are available 24/7/365 throughout Hillsborough County to provide crisis intervention and support wherever you are.
Phone: 813-272-2958 Service Area: Hillsborough County
Additional Crisis Resources:
- Call or Text 988 - National Suicide and Crisis Lifeline (available 24/7)
- Call 911 - For immediate medical emergencies
If you're experiencing thoughts of harming yourself or others, please reach out immediately. Help is available, and you don't have to face this alone.
Who we Help
Our outpatient mental health services support children, adolescents, adults, and families dealing with a wide range of mental health concerns. We welcome individuals at every stage of their mental health journey, whether you're seeking help for the first time or continuing treatment you started elsewhere.
We provide care for:
- Children and adolescents experiencing behavioral, emotional, or developmental concerns
- Adults managing anxiety, depression, trauma, or other mental health conditions
- Individuals coping with major life transitions or stressful circumstances
- People seeking support for relationship or family issues
- Those who need medication management alongside therapy
- Anyone looking to improve their mental health and overall well-being
Financial accessibility: Mental health care should never be out of reach. We accept most commercial insurance plans, including Medicaid and Medicare, and offer a sliding fee discount program for those who qualify. Your ability to pay will never determine the quality of care you receive.
What to Expect from Outpatient Mental Health Treatment
Starting therapy can feel uncertain. You might be wondering: What happens in a therapy session? How long will treatment take? Will this really help? Here's what you can expect when you choose Ibis Healthcare for your mental health care:
Your First Appointment: Your journey begins with a comprehensive assessment where we get to know you, understand your concerns, and learn about your goals for treatment. This is just a conversation. We'll ask about what brought you to therapy, your current symptoms, your history, and what you hope to achieve.
Choose what works for you: Initial assessments can be completed in-person at any of our three locations or virtually via telehealth, whichever is most convenient and comfortable for you.
Based on this assessment, we'll determine which services are best suited to your needs. You may be recommended to start with therapy, see a psychiatrist for medication evaluation, connect with Primary Care Services for physical health concerns that impact mental wellness, or explore substance use treatment options if substance use is part of your story. This personalized approach ensures you receive the right care from the start.
Building Your Treatment Plan: Based on your assessment, we'll work with you to develop a treatment plan that outlines your goals, the types of services that will help you achieve them, and how we'll measure progress along the way. This plan is collaborative you have a voice in every decision about your care.
Ongoing Therapy: Most people attend therapy sessions weekly or biweekly, though frequency varies based on individual needs. Sessions typically last 45-60 minutes and provide dedicated time and space to work on your mental health.
Flexible appointment options: Therapy sessions and appointments with psychiatric providers can be in-person at any of our three locations or virtually via telehealth. Choose the format that works best for your schedule, comfort level, and needs. You can switch between in-person and virtual as your situation changes.
Your therapist will help you explore challenges, develop coping strategies, process difficult emotions, and work toward your goals at a pace that feels right for you.
Integrated Care: Because we offer both therapy and psychiatric services in one location, your care team can coordinate seamlessly. Your therapist and psychiatrist (if you're seeing both) work together to ensure your treatment is comprehensive and effective. This integrated approach extends to our Primary Care Services, allowing us to address both your physical and mental health needs in one coordinated system. This collaboration leads to better results because everyone involved in your care is on the same page.
Measuring Progress: Healing isn't always linear, but we'll work with you to track progress toward your goals. Regular check-ins help us assess what's working, what needs adjustment, and how you're feeling about treatment. If something isn't helping, we'll change course together.
Flexibility and Support: Life happens. We understand that appointments may need to be rescheduled, that progress can feel slow sometimes, and that setbacks occur. Our team is here to support you through all of the breakthroughs and the difficult moments alike.
Getting Started Is Simple
Taking the first step toward better mental health doesn't have to be complicated. Here's how to begin:
- Call or Walk-In
Contact our office at 813-384-4000 to schedule your first appointment.
- Complete Your Assessment
During your first visit, you'll meet with a mental health professional who will conduct a comprehensive assessment to understand your needs and develop a personalized treatment plan. This appointment typically takes 60-90 minutes.
- Begin Treatment
Once your treatment plan is in place, you'll begin working with your assigned therapist, psychiatrist, or both. Your care team will coordinate to provide integrated support that addresses your whole-person wellness.
- Connect with Additional Services
As part of Ibis Healthcare, our mental health services are integrated with Primary Care, Pharmacy Services, and community-based programs. If you need support beyond mental health treatment such as medical care, medication management, financial counseling, or help accessing community resources we'll connect you with appropriate services.
If you’re in crisis, we also offer Adult Emergency Mental Health Services and Children's Emergency Services available 24/7, as well as residential substance use treatment programs for men, and women (and pregnant women) who need a higher level of care.
What to Bring to Your First Appointment:
- Photo ID
- Insurance card (if you have insurance)
- List of current medications (including over-the-counter and supplements)
- Any relevant medical or mental health records
- Questions or concerns you want to discuss
If you're applying for our sliding fee discount program, bring proof of income for all household members (recent pay stubs, tax returns, unemployment documentation, etc.).
Frequently Asked Questions
If you're asking this question, therapy might be helpful. Signs that therapy could benefit you include persistent feelings of sadness or anxiety, difficulty managing daily responsibilities, relationship problems, traumatic experiences, major life changes, or simply feeling stuck or overwhelmed. You don't need to be in crisis to benefit from therapy it's a tool for anyone who wants support in navigating life's challenges.
Take the First Step Today
You don't have to carry this alone. Whether you're struggling with anxiety, depression, trauma, relationship challenges, or simply feeling overwhelmed by life, our compassionate mental health team is ready to help you find your path forward.
Mental health treatment works. Healing is possible. And it starts with reaching out.
Ready to schedule your first appointment? Call 813-84-4000, or use our live chat during regular business hours, Monday-Friday, 8:00 AM - 5:00 PM
Seminole Heights Location
Address: 5707 N. 22nd Street, Tampa, FL 33610
Ybor Campus Location
Address: 4422 E Columbus Drive, Tampa, FL 33605
Lakeland Location
Address: 348 W. Highland Drive, Lakeland, FL 33813
Walk-ins welcome at all locations.
24/7 Crisis Support: Adult Emergency Mental Health: 813-272-2958 (Walk-ins welcome 24/7) Mobile Crisis Response Team: 813-272-2958, ext. 5 (Serving Hillsborough County)
Taking care of your mental health is taking care of yourself. We're honored to be part of your journey.