Targeted Case Management

You Deserve Support That Sees the Whole You

Expert Targeted Case Management Services in Tampa, Florida

Living with a mental health condition in Tampa shouldn't mean navigating life's challenges alone. At Ibis Healthcare, our targeted case management (TCM) program provides expert support to help adults with mental health diagnoses reclaim their independence and build meaningful lives in Hillsborough County.

Our certified case managers bring over 15 years of combined experience in mental health services, offering personalized, evidence-based care that meets you where you are. Through our comprehensive case management services, we've helped hundreds of Tampa Bay residents transition from surviving to thriving in their communities.

Licensed clinical social worker, Cassandra Castro with more than 10 years’ experience, leads our team of case management professionals who understand the unique challenges facing adults with mental health conditions in the Tampa Bay area.

Who Qualifies for Our Tampa Case Management Services?

Our targeted case management program serves adults in Hillsborough County who meet specific criteria designed to ensure we provide care to those who need it most:

Eligibility Requirements:

  • Adults 18 years and older residing in Hillsborough County
  • Documented mental health diagnosis from a licensed provider
  • Active Medicaid coverage
  • History of psychiatric hospitalization within the past 12 months OR identified as high-risk for hospitalization
  • Current, stable housing address in Tampa Bay area

Comprehensive Mental Health Case Management Services

Our certified case managers provide wraparound support services tailored to your unique needs and recovery goals:

Clinical Care Coordination:

  • Scheduling and accompanying you to medical and psychiatric appointments
  • Medication management support and education
  • Crisis intervention and safety planning
  • Liaison services with healthcare providers 

Independent Living Support:

  • Social skills development and community integration
  • Daily living skills training
  • Financial management assistance
  • Housing stability support 

Community Resource Connection:

  • Linking you with local Tampa Bay mental health resources
  • Vocational rehabilitation referrals
  • Educational opportunity identification
  • Transportation assistance coordination

What Sets Our Tampa Case Management Apart

Experience and Expertise

Our team includes certified case managers, and peer support specialists with specialized training in trauma-informed care, motivational interviewing, and recovery-oriented practices.

Evidence-Based Approach

We utilize proven methodologies including the Strengths Model of Case Management and Person-Centered Planning, ensuring our services are grounded in research and best practices.

Community Integration

As a Tampa-based organization serving Hillsborough County for 75 years, we have established relationships with local healthcare providers, community organizations, and support services.

Personalized Service Plans

Every client receives an individualized assessment and service plan developed collaboratively with our clinical team, addressing your specific goals, challenges, and strengths.

Our Collaborative Approach to Recovery

From your first contact with our Tampa case management team, we work with you, not just for you. Your dedicated case manager will:

  • Conduct a comprehensive biopsychosocial assessment
  • Develop a personalized, goal-driven service plan
  • Coordinate care across all your healthcare providers
  • Provide advocacy and ensure dignified, respectful treatment
  • Offer culturally sensitive, inclusive care for all individuals

Flexible Meeting Locations:

We meet you where you're most comfortable - in your home, at community locations throughout Tampa, or at our Ibis Healthcare offices.

Start Today with Targeted Case Management

Taking the first step toward better mental wellness is easy, our intake process is designed to be welcoming and non-intimidating:

What to Expect:

  1. Initial phone screening (15-20 minutes)
  2. In-person assessment appointment
  3. Service plan development
  4. Regular check-ins and service coordination

 Contact Information:

Privacy Note: To protect your personal information, please do not include birth dates or Social Security numbers in any written communications.