On-Site Pharmacy Services
Supporting your path to wellness by making medications accessible, affordable, and convenient.
At Ibis Healthcare, we know that getting a prescription filled shouldn't be another obstacle in your healthcare journey. Our on-site pharmacy eliminates the extra trips, waiting at separate pharmacies, and the confusion of navigating multiple systems. You can see your doctor and fill your prescriptions all in one stop, making healthcare simpler and more effective. Don’t see an Ibis doctor? No problem, we fill prescriptions from any provider.
We support our patients' path to wellness by promoting patient health and wellness while aiding in the prevention of diseases. Our pharmacy team works closely with your medical providers to ensure you understand your medications, can afford your treatments, and have convenient access to the prescriptions you need to stay healthy.
Getting Started with Our Pharmacy Services
Whether you're a current Ibis Healthcare patient or considering transferring your prescriptions to our pharmacy, we make the process simple and welcoming.
Pharmacy Location and Hours:
Address: 5707 N. 22nd St., Tampa, FL 33610 (Seminole Heights location)
Hours: Monday-Friday, 8:00 AM - 4:30 PM
Phone: 813-239-8300 Fax: 813-467-9086
How to Transfer Prescriptions:
- Ask your provider or doctor to Fax prescriptions to: 813-467-9086
- Call our pharmacy at 813-239-8300 with your current pharmacy's name and phone number, and we'll handle the transfer process for you.
Questions About Costs or Assistance Programs: Our pharmacy team is available to discuss medication costs, insurance coverage, and assistance program options. Call during business hours to speak with a pharmacist about your specific situation.
Home Delivery Service: Ask about our free mail delivery service when dropping off prescriptions or call to arrange delivery for future refills. Delivery is available in approved service areas at no additional cost.
Your Partner in Medication Management
Medications are tools for health, not burdens to manage alone. Our on-site pharmacy team is here to make medication access easy, affordable, and effective supporting your path to wellness every step of the way.
Services Available:
- Immediate prescription filling after medical appointments
- Call-ahead pick-up service
- Free home mail delivery
- Prescription assistance program navigation
- Medication counseling and education
- Most insurance plans accepted
Healthcare and Prescriptions in One Convenient Stop
The Power of Integration
Having your pharmacy on-site where you receive medical care isn't just convenient - it's smarter healthcare. Your pharmacist can consult directly with your doctor about medication interactions, dosing adjustments, or side effects. When your provider prescribes a new medication, our pharmacy team already knows your medical history and current medications, providing an additional safety check that protects your health.
This integration means no more explaining your medical history to a separate pharmacy, no more confusion about why a doctor prescribed a particular medication, and no more delays in starting treatment because you need to make another stop. Everything happens in one place, with one team working together for your health.
Understanding Your Medications
Our pharmacists do more than count pills and fill bottles. They're medication experts who take time to ensure you understand what you're taking and why. When you pick up prescriptions, our pharmacy team explains how to take each medication properly, what side effects to watch for, which medications should be taken with food, and what to do if you miss a dose.
This medication counseling is especially important when starting new treatments, managing multiple chronic conditions, or adjusting dosages. Questions that might go unasked at a busy chain pharmacy get answered here, because we have time to truly serve our patients rather than just processing prescriptions.
Three Easy Ways to Get Your Medications
Option 1: Pick Up Immediately After Your Appointment
Immediate Medication Access
Walk out of your doctor's appointment with your prescriptions in hand. No separate trip to another pharmacy, no waiting days to start treatment, no risk of forgetting to fill the prescription later. Your provider sends your prescription electronically to our pharmacy, and our team fills it while you're completing your visit, so it's ready when you check out.
Even better: Refill prescriptions while you're in the waiting room for your medical appointment. Text or call our pharmacy before your appointment, and we'll have refills ready by the time your visit is complete. This seamless coordination between your medical care and pharmacy means maximum convenience - one trip for both doctor visit and medications.
This immediate access is particularly valuable when starting medications for acute conditions like infections, or when adjusting chronic disease medications where delays can affect your health. You leave with your medication, clear instructions, and confidence about your treatment plan.
Option 2: Call 48 Hours in Advance for Wait-Free Pick-Up
Call-Ahead Convenience
For prescription refills or when you know you'll need a medication, call us at least 48 hours before you plan to pick up, and we'll have everything ready when you arrive. No waiting in line, no wondering if medications are in stock, no wasted trips.
Free Home Delivery Service
Option 3: Have Your Prescriptions Mailed to You at No Cost
Our free mail delivery service brings prescriptions directly to your home at no additional charge. This convenient option is ideal for maintenance medications you take regularly, prescriptions refills when you can't make it to the pharmacy, or simply for the convenience of home delivery without the fees charged by large pharmacy chains.
Home delivery is particularly valuable for patients with transportation challenges, busy work schedules, or chronic conditions requiring regular medications. Set up automatic refills with home delivery, and you'll never run out of essential medications or spend time making pharmacy trips.
Prescription Assistance Programs
What Makes Our Pharmacy Different
Your Pharmacist Knows Your Name
Walk into a chain pharmacy and you're a prescription number processed by whoever happens to be working that shift. Walk into our pharmacy and you're greeted by name by our pharmacist and team who know your medication history, remember your concerns from last month, and genuinely care about your wellbeing.
This continuity matters for your health. Our pharmacists notice when you're overdue for a refill and proactively reach out. We remember that you had side effects from a particular medication and flag similar drugs. We know which medications you struggle to afford and actively work to find solutions. This isn't possible when you see a different pharmacist every visit.
No Judgment, Ever
Whether you're picking up antibiotics for a sinus infection, HIV medications, mental health prescriptions, or diabetes supplies - you receive the same respectful, confidential service. We don't make assumptions, we don't judge, and we protect your privacy absolutely. Your medications are your business, and our only concern is helping you access them affordably and use them effectively.
We Fight Insurance Battles for You
Insurance denials? Prior authorization nightmares? Frustrating phone trees and endless holds? We handle it. You shouldn't need a medical degree or hours of free time to get your prescriptions covered.
Our pharmacy team has relationships with insurance companies, knows the appeals process, and persistently advocates until you get the coverage you deserve. Unlike chain pharmacies where insurance issues mean "come back tomorrow," we work on problems while you're here, coordinating directly with your medical provider's office to resolve issues in real-time whenever possible.
We understand that insurance companies make the process intentionally difficult, hoping you'll give up. We don't give up. When your medication requires prior authorization, we handle the paperwork. When insurance denies coverage, we file appeals. When there are cheaper alternatives your insurance covers, we find them. This advocacy is part of our service - not an inconvenience.
Questions Welcome - Always
That chain pharmacy pharmacist counting pills behind bulletproof glass doesn't have time for your questions. We do. Every single one.
Wonder why your doctor prescribed this particular medication?
Ask us.
Concerned about potential side effects?
We'll explain what to watch for.
Not sure if you should take it with food?
We'll give you clear instructions.
Worried about interactions with your other medications or supplements?
We'll review everything together.
We're here to ensure you understand your medications, feel confident taking them, and know exactly what to do if something doesn't seem right. Your questions aren't interruptions - they're essential to your health and safety.
Convenient Hours and Access
Our pharmacy is open Monday through Friday, 8:00 AM to 4:30 PM, with a brief lunch closure from 12:00 PM to 1:00 PM. No appointment is ever needed. Walk in whenever it's convenient for you during business hours. Unlike chain pharmacies with long lines and wait-times, our goal is to know our patients and their families to offer more personal attention.
Smart Medication Management Services
Text and Call Reminders: Never run out of essential medications again. Our proactive reminder system alerts you when refills are due, so you're never caught without the medications you need. Simply respond to refill reminders by text or call, and we'll have your prescriptions ready when it's convenient for you to pick up.
Medication Synchronization: Tired of multiple pharmacy trips each month? Our med sync program coordinates all your refill dates so every prescription is ready on the same day each month. One trip, all medications - it's that simple. This service dramatically improves medication adherence while saving you time and hassle.
90-Day Supplies Available: For maintenance medications you take regularly, ask about 90-day supplies that reduce trips to the pharmacy and often save money compared to monthly refills. Fewer refills mean fewer copays and more convenience for chronic condition management.
Automatic Refill Coordination: We work directly with your medical provider's office to coordinate refill authorizations automatically. When you're due for refills that require provider approval, we handle the coordination behind the scenes. You just pick up your medications without delays or complicated phone calls.
Real Benefits for Your Health and Wellbeing
Convenience That Improves Medication Adherence: Research shows that when medications are more convenient to access, patients are more likely to take them as prescribed. Our on-site pharmacy removes barriers that cause people to delay or skip filling prescriptions.
Safety Through Integration: Your pharmacy team and medical team communicate directly about your care, catching potential drug interactions, identifying concerning side effects early, and ensuring all your providers know about all your medications including over-the-counter drugs and supplements.
Personalized Service: We're not a chain pharmacy processing hundreds of prescriptions an hour. We know our patients, remember their concerns, and have time to answer questions thoroughly. You're a person here, not a prescription number.
Most Health Insurances Accepted: We work with most major insurance plans including commercial insurance and Medicare, Medicaid. Our team handles insurance coordination, prior authorizations, and helps you understand your coverage and out-of-pocket costs before you pay.
Fast and Efficient: Our streamlined integration between medical office and pharmacy means faster prescription filling, fewer delays due to insurance issues (we can resolve them while you're still in the building), and immediate access to medications when you need them urgently.
Community Connection: As part of Ibis Healthcare's integrated health center, our pharmacy shares our commitment to whole-person care. We're not just filling prescriptions - we're partners in your overall health and wellness journey.